Frequently Asked Questions ❓

Quick answers to the questions new users ask most. Don't see yours here? Use Report an Issue in the app to reach our team.

Getting started

Do I need to pay to start? No. Every new account comes with free starter credits - enough to interpret several dreams before you ever enter payment details. You only pay if you choose to upgrade.

Do I need to know anything about dream interpretation? Not at all. DreamNav handles the interpretation; you just describe your dream in your own words. The styles and lenses let you shape the reading without needing any background knowledge.

Can I use DreamNav on my phone? Yes. DreamNav works in your mobile browser, and the app is designed to be fully responsive. Voice input is especially handy on mobile for capturing dreams first thing in the morning.

Privacy & data

Is my dream data private? Yes. Your dreams are visible only to you and (for support purposes) to DreamNav administrators. They are never shared with other users. You can download or delete your data at any time from Account Settings.

Who can see my dreams? Only you. DreamNav uses row-level security so each user can only access their own dreams. Admins can access records for support, but never share them without your consent.

Can I export my dreams? Yes. Use Download your data in Account Settings to export a complete copy of your dreams, interpretations, and insights.

Can I delete my data? Yes - partially or fully. Wipe dream data removes all your dreams while keeping your account. Delete account permanently removes everything. Both are available in Account Settings, and both are irreversible.

Credits & billing

How much does each interpretation cost? A Direct Reading or Symbol Dictionary costs 1 credit total. A Full DreamNav Experience costs 1 credit per question plus 1 for the final reading - so a 5-question session costs 6 credits. Each follow-up message in the reflection phase also costs 1 credit.

Do my credits expire? Subscription credits refresh every month - you start each cycle with a fresh balance. Permanent credits (from one-time purchases) never expire. Subscription credits are spent first, so your permanent credits act as a lasting buffer.

What happens when I run out of credits? AI interactions pause, but you can still read past interpretations, use the dashboard, and record dreams as drafts to interpret later. Add credits with a one-time purchase or wait for your subscription credits to refresh.

Can I cancel my subscription? Yes, at any time. Cancellation stops future renewals but doesn't refund the current cycle - you keep your credits until the period ends.

Interpretation

How accurate is the AI interpretation? DreamNav's interpretations are thoughtful and grounded in established traditions (Jungian, psychological, spiritual, cultural), but dream meaning is ultimately personal. Treat each reading as a rich starting point for your own reflection - not as a definitive answer.

Can I interpret the same dream twice? Yes. You can re-interpret any dream with a different style or lens. Your original reading is preserved, and the new one is saved alongside it. Many users find that the same dream reveals new meanings from a different angle.

Can I edit a dream after it's been interpreted? You can continue the conversation in the reflection phase, which lets you add new details that the AI weaves into an updated reading. The core dream text is preserved as you originally wrote it.

Why does the AI ask questions before interpreting? In the Full DreamNav Experience style, questions draw out details you might have left out of your initial description - and those details often hold the key to the dream's meaning. The reading is noticeably deeper because of them. If you'd rather skip questions, use Direct Reading.

What's the difference between a style and a lens? A style controls the method (guided questioning vs. direct reading vs. symbol dictionary). A lens controls the perspective (Jungian, psychological, spiritual, etc.). You pick one of each for every interpretation.

Still have questions?

• •Explore the full guide → Welcome to DreamNav
• •Manage your settings → Managing Your Account
• •Reach our team → Use Report an Issue in the app